Austrian group slams ChatGPT for 'uncorrectable errors'
A Vienna-based privacy campaign group has said it would file a complaint against ChatGPT in Austria, claiming the "hallucinating" flagship AI tool invents wrong answers, which creator OpenAI cannot correct.
On Monday, NOYB ("None of Your Business") said there was no way to guarantee the programme provided accurate information.
"ChatGPT keeps hallucinating — and not even OpenAI can stop it," the group said in a statement.
The company has openly acknowledged it cannot correct inaccurate information produced by its generative AI tool and has failed to explain where the data comes from and what ChatGPT stores about individuals, said the group.
Such errors are unacceptable for information about individuals because EU law stipulates that personal data must be accurate, NOYB argued.
"If a system cannot produce accurate and transparent results, it cannot be used to generate data about individuals," said Maartje de Graaf, data-protection lawyer at NOYB.
"The technology has to follow the legal requirements, not the other way around."
ChatGPT "repeatedly provided incorrect information" about the birth date of NOYB founder Max Schrems "instead of telling users that it doesn't have the necessary data", said the group.
